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By working with Trafalgar Square you can rest assured of the following:
In answer to the questions “What parts of our service were you particularly pleased with?” and “Is there anything specific you believe we should do to improve our service?” clients said:
"Just wanted to say a quick thanks as we completed on the property last week. Thanks for helping us find a good deal on our mortgage and we’ll be in touch when we need to refinance or get a new product for a different property. Please pass on my thanks to the rest of your team too."
"At a networking event this weekend we were speaking to a few other investors who have had such mixed experiences with brokers throughout their journey. I just wanted to say a massive thank you, you’ve made our journey really easy so far and we appreciate all the support you provide us with. Thanks again!"
"I want to say thank you as it was a very big deal for me and my family and I just can’t thank you enough for all your hard work on my case. You have truly made my Christmas. Forever grateful."
"Thank you so much for all your help with this purchase. It has given me the best Christmas ever and I can’t thank you enough."
"Thank you for all your help with my first property. I know how busy you are and you still took the time to explain things to me when I was confused. It made a huge difference to have your support!"
"I was very pleased with your communication style. You informed the client at every stage and proceeded very rapidly."
"The level of personalised communication was fantastic."
"I was pleased with the way you came across as very friendly and explaining things in a basic way to me, as this was my first mortgage. You made me feel at ease."
"You kept in touch with me and explained all the ‘gobbledygook’ so even I could understand it."
"The personal touch – other than simply obtaining a mortgage, my advisor was very helpful in advising on future possibilities within the property market."
"The speed and sleep easy factor, promoted by the fact that everyone knew what was happening."