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about our services and costs |
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Trafalgar Square Financial Planning Consultants 6 Morie Street London SW18 1SL |
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1. The Financial Services Authority (FSA)
The FSA is the independent watchdog that regulates financial services. This document has been designed by the FSA to be given to consumers considering buying certain financial products. You need to read this important document. It explains the service you are being offered and how you will pay for it.
2. Whose products do we offer?
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We offer products from a range of insurers for Protection, Buildings and Contents Insurance and Accident, Sickness and Redundancy. |
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We only offer products from a limited number of insurers.
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| We only offer products from a single insurer. | |
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| Mortgages | |
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We offer mortgages from the whole market. |
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| We only offer mortgages from a limited number of lenders. | |
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| We only offer mortgages from a single lender. | |
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| 3. Which service will we provide you with? |
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We will advise and make a recommendation for you after we have assessed your needs for Protection, Buildings and Contents Insurance and Accident, Sickness and Redundancy. |
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| You will not receive advice or a recommendation from us. We may ask some questions to narrow down the selection of products that we will provide details on. You will then need to make your own choice about how to proceed. | |
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| Mortgages | |
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We will advise and make a recommendation for you on mortgages after we have assessed your needs. |
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| You will not receive advice or a recommendation from us. We may ask some questions to narrow down the selection of products that we will provide details on. You will then need to make your own choice about how to proceed. | |
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| 4. What you will have to pay us for our service? |
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| A fee. | |
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No fee. |
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| You will receive a quotation which will tell you about any other fees relating to any particular insurance policy. | |
| Mortgages | |
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| No fee | |
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A fee of no more than £499 payable when you apply for a mortgage. We will also receive commission from the lender. |
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| A fee of £499 payable at the outset, plus an amount equal to 0.50% of the loan when you apply for the mortgage and an amount equal to 0.50% of the loan on completion. We will refund to you any commission we receive from the lender. For example, for a mortgage of £100,000 the total fees would be £1499.00. | |
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| You will receive a key facts illustration when considering a particular mortgage which will tell you about any fees relating to it. | |
| 5. Refund of fees |
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| If we charge you a fee, and your mortgage does not go ahead, you will receive: | |
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A full refund, less £150 admin charge if the case fails to proceed within 10 days of receipt by us. |
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| No refund in any other circumstances. | |
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| 6. Who regulates us? |
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Trafalgar Square Financial Planning Consultants, 6 Morie Street, London SW18 1SL is authorised and regulated by the Financial Services Authority. Our FSA register number is 305726 Our permitted business is advising on and arranging mortgages and non-investment products. You can check this on the FSA's Register by visiting the FSA's website www.fsa.gov.uk/register/ or by contacting the FSA on 0845 606 1234 |
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| 7. What to do if you have a complaint? |
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If you wish to register a complaint, please contact us: If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service. |
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| 8. Are we covered by the Financial Services Compensation Scheme (FSCS)? |
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| We are covered by the FSCS. You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim. |
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| Insurance | |
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| Insurance advising and arranging is covered for 90% of the claim, without any upper limit. |
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| Mortgages | |
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| Mortgage advising and arranging is covered up to a maximum limit of £50,000. | |
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| Further information about compensation scheme arrangements is available from the FSCS. | |
