| This Client Agreement commences on the day of issue to clients. We advise on and arrange mortgages, term assurance, term critical illness, income protection & accident sickness and redundancy cover, buildings & contents insurance. Trafalgar Square Financial Planning Consultants is authorised and regulated by the Financial Services Authority. Trafalgar Square Financial Planning Consultants is bound by the Financial Services Authority’s rules. Trafalgar Square Financial Planning Consultants, 6 Morie Street, London SW18 1SL, Tel: 020 8870 8787. Your objectives, attitude to risk and other restrictions will be confirmed to you in due course, following completion of a fact find and subsequent discussion. You have a right to inspect copies of contract notes, vouchers and entries in our books or computerised records relating to your transactions. We keep records of our business for at least six years. If you have any complaints about the advice you receive or a product which you have bought, please write to the Compliance Officer, Trafalgar Square Financial Planning Consultants, 6 Morie Street, London SW18 1SL, Tel: 020 8870 8787. A copy of our internal complaints handling procedures is available on request. Further information is available from the Financial Services Authority and the Investors Compensation Scheme through the Financial Ombundsman Service. We offer independent financial advice, but occasions can arise where we or one of our other customers will have some form of interest in business which we are transacting for you. If this happens, or we become aware that our interests or those of one of our other customers conflict with your interests, we will inform you in writing and obtain your consent before we carry out your instructions. We normally require our clients to give us instructions in writing to avoid possible disputes. We will, however, accept oral instructions provided they are subsequently confirmed in writing. You or we may terminate our authority to act on your behalf at any time without penalty. Notice of this termination must be given in writing. We normally charge fees as set out in our IDD document. Where we propose to charge a fee, we will notify you in writing before we carry out any chargeable work, explaining how it will be calculated and how much it will be. Where we derive income from commission paid to us in respect of any business transactions we will tell you the amount of commission payable to us. Trafalgar Square Financial Planning Consultants has only one partner or director who is engaged in the day to day conduct of business. If he were unable to conduct business (say through illness) your interests might suffer. We have therefore made a formal arrangement with Jane Dawson of JD Associates, 60 Crummock Gardens, Kingsbury, London NW9 0DJ, Tel: 020 8200 1340 to carry out our business obligations if we were unable to conduct business for more than fourteen days. Trafalgar Square Financial Planning Consultants DOES NOT HANDLE CLIENTS’ MONEY.
Information provided by you may be held, processed, disclosed and used by ourselves, professional advisers and any associated companies in servicing our relationship with you. However, strict confidentiality will be maintained at all times. It is understood that, unless you notify us otherwise, you agree to the storage, use and disclosure of such information. This information may be disclosed to third party product providers in the course of providing our analysis and servicing of our relationship with you. No information will be passed to another party without your prior consent unless we are legally obliged to do so. You also agree that for the purposes described above, your data may be transferred to countries outside the European Economic Area (EEA). We may use and analyse your data, including the nature of your transactions, to provide you with information by post, telephone, fax or email to service and update you, as well as informing you of new investment opportunities. If you would prefer to be excluded from these services, please write to the company address as above. I acknowledge receipt of a copy of the above Client Agreement and agree with its contents |
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